Terms and Conditions

These Terms and Conditions govern the use of the services provided by Goyal Taxi Services through its website located at https://goyaltaxiservices.com, as well as any associated mobile applications or other means of booking. By accessing or using our services, you agree to comply with these terms and conditions.

Booking and Reservations:

  1. Booking Process: Customers can make bookings for our car rental, taxi, and cab services through our website, phone, or email. All bookings are subject to availability and confirmation by Goyal Taxi Services.
  2. Cancellation Policy: Cancellations must be made within the specified timeframe before the scheduled pickup time to be eligible for a refund. The cancellation policy may vary depending on the type of service booked and any terms and conditions agreed upon at the time of booking.

Service Terms:

  1. Service Availability: Our services are available within the specified operating areas and hours. We reserve the right to decline or cancel bookings outside of our service area or operating hours.
  2. Vehicle Allocation: While we strive to accommodate specific vehicle requests, vehicle assignments are subject to availability and may be substituted with a similar vehicle at our discretion.
  3. Driver Conduct: Our drivers are expected to adhere to professional standards of conduct and provide courteous service to customers at all times.

Customer Responsibilities:

  1. Accuracy of Information: Customers are responsible for providing accurate and complete information at the time of booking, including contact details, pickup location, and any special requirements.
  2. Compliance with Laws: Customers must comply with all applicable laws and regulations while using our services, including traffic laws and regulations.

Payment Terms:

  1. Payment Methods: Payment for bookings can be made using the available payment methods accepted by Goyal Taxi Services, including cash, credit/debit cards, and other electronic payment methods.
  2. Fare Calculation: Fare rates are determined based on factors such as distance traveled, time of day, and type of service booked. Additional charges may apply for waiting time, extra stops, or special requests.

Liability and Indemnity:

Goyal Taxi Services shall not be liable for any loss, damage, or injury arising from the use of our services, except to the extent caused by our negligence or wilful misconduct. Customers agree to indemnify and hold Goyal Taxi Services harmless from any claims, losses, or damages arising from their use of our services.

Contact Us:

If you have any questions or concerns about these terms and conditions, please contact us at info@goyaltaxiservices.com or by phone at +91 9897 278 125.

Policy Updates:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes to the terms and conditions will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Last updated: 14-04-2024